Privacy Policy

Last Updated: March 2026

1. Introduction

VVendu Technology Solutions (“Company”, “we”, “our”, or “us”) operates a technology-enabled automotive marketplace platform that facilitates OEM-certified pre-owned vehicle transactions through a secure, lender-backed bidding system (“Platform”).

We are committed to protecting your personal information and ensuring transparency in how we collect, use, store, and share your data.

This Privacy Policy explains how we handle information when you access or use our website located at https://vvendu.com and related services.

2. Information We Collect

We may collect the following categories of information:

  • Account & Transaction Information
    • Bidding history
    • Vehicle preferences
    • Dealership interactions
  • Technical Information
    • IP address
    • Browser type
    • Device information
    • Operating system
    • Log data
    • Usage patterns
  • Financing & Compliance Information - Where applicable, information required by lending partners for loan processing, KYC verification, credit assessment, and regulatory compliance.

3. How We Use Your Information

We use collected information for:

  • Creating and managing user accounts
  • Enabling participation in vehicle bidding
  • Coordinating with certified OEM dealerships
  • Facilitating lender-backed financing applications
  • Processing transactions
  • Fraud detection and risk management
  • Regulatory and legal compliance
  • Customer support and communication
  • Improving platform performance and user experience
  • 4. Information Sharing & Disclosure

    We may share your information with:

    • Certified OEM Dealerships
      • To facilitate inspection reports, vehicle transfers, and bidding outcomes.


    • Financial & Lending Partners
      • To process financing applications, conduct credit checks, and approve loans.


    • Service Providers
      • Including:

      • Cloud hosting providers
      • Image Processing Service providers
      • Messaging (OTP) Service providers
      • Analytics providers

    • Legal & Regulatory Authorities
      • Where required by applicable law, court order, or government authority. We do not sell personal information to third parties.

    5. Data Storage and Security

    Your data is stored securely using industry-standard safeguards, including:

  • Encrypted data transmission (HTTPS)
  • Access control restrictions
  • Secure cloud infrastructure
  • Periodic security monitoring
  • While we implement reasonable security practices, no digital system is entirely immune to risks.
  • 6. Data Retention

    We retain user and bidding data:

  • 90 Days from the date of bidding completing and thereafter an additional 90 days in archive
  • As required for legal, regulatory, or compliance obligations
  • As necessary to resolve disputes and enforce agreements
  • 7. Cookies & Tracking Technologies

    We use cookies and similar technologies to:

  • Improve user experience
  • Analyze website traffic
  • Enable essential platform functionality

  • Users may manage cookie preferences through browser settings.

    8. Thiry-Party Links

    Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of external websites.

    9. Children's Privacy

    Our services are intended for individuals aged 18 years and above. We do not knowingly collect data from minors.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

    11. Contact Information

    For questions or concerns regarding this Privacy Policy, please contact:

    VVendu Technology Solutions Private Limited
    Registered Address: 37, TT Krishnamachari Road, CIT Colony, Alwarpet, Teynampet, Chennai - 600018
    Email: support@vvendu.com
    Phone: +91 93848 12513