TERMS & CONDITIONS

Effective Date: Mar 01, 2025
Last Updated: Mar 03, 2026


1. Introduction

These Terms & Conditions (“Terms”) govern your access to and use of the website located at https://vvendu.com and related services (collectively, the “Platform”) operated by VVendu Technology Solutions Private Limited (“Company”, “we”, “our”, or “us”).

By accessing or using the Platform, you agree to be bound by these Terms.

If you do not agree, please do not use the Platform.


2. Nature of the Platform (Important)

VVendu Technology Solutions operates a technology-enabled marketplace platform facilitating transactions between:

• Buyers  
• Certified OEM dealerships  
• Financial institutions / lending partners  

The Company:

• Does NOT own vehicles listed on the Platform  
• Does NOT directly sell vehicles  
• Does NOT independently inspect or certify vehicles  
• Does NOT act as a financing institution  

All vehicles are offered by certified dealerships.


3. Eligibility

To use the Platform, you must:

• Be at least 18 years of age  
• Have legal capacity to enter into binding agreements  
• Provide accurate and complete information  
• Comply with all applicable laws  

The Company reserves the right to verify identity (including KYC).


4. User Registration & Account

Users must:

• Provide accurate details  
• Maintain confidentiality of login credentials  
• Notify us of unauthorized access  

You are responsible for all activity under your account.

The Company may suspend or terminate accounts for:

• Fraudulent activity  
• Misrepresentation  
• Violation of Terms  
• Suspicious bidding patterns  


5. Bidding Process

5.1 Auction Nature

The Platform enables users to participate in vehicle auctions conducted by certified dealerships.

5.2 Binding Effect

Placing a bid constitutes a legally binding offer.

The highest bid, once accepted by the dealership, may create a binding obligation to complete the transaction.

5.3 Bid Cancellation

The Company reserves the right to:

• Cancel bids suspected to be fraudulent  
• Remove users engaging in artificial bid inflation  
• Suspend accounts for misuse  

The dealership reserves the absolute right to accept or reject any bid, including the highest bid, at its sole discretion if the bid amount is not satisfactory. Bidders shall have no claim against the Company or the dealership in such cases.


6. Vehicle Condition & Inspection Disclaimer

Vehicles listed on the Platform:

• Undergo inspection by certified OEM dealerships  
• Are supported by documentation provided by the dealership  

The Company:

• Does not independently verify mechanical condition  
• Is not responsible for post-sale defects  
• Does not provide warranty unless expressly stated  

All warranties, if any, are provided by the dealership.


7. Pricing & Payments

Final sale price is determined by bidding outcome.

Additional charges (RTO, insurance, taxes) may apply.

Payment timelines will be communicated at bidding conclusion.

Failure to complete payment may result in:

• Forfeiture of deposit  
• Account suspension  
• Legal recovery actions  


8. Financing & Lending

Where financing is involved:

Loan approval is solely at the discretion of the lending partner.

The Company does not guarantee loan approval.

The Company is not responsible for loan rejection, delays, or lending terms.

All loan agreements are directly between the user and the lender.


9. Cancellation & Refund Policy

Deposits may be non-refundable if user defaults post-bid acceptance.

Refund eligibility (if any) shall be governed by dealership policies and transaction status.

Specific refund conditions will be communicated during transaction.


10. User Obligations

Users agree not to:

• Engage in fraudulent bidding  
• Manipulate auction pricing  
• Submit false documentation  
• Misrepresent identity  
• Use automated bidding bots  

Violation may result in permanent suspension.


11. Limitation of Liability

To the fullest extent permitted by law:

The Company shall not be liable for:

• Indirect or consequential damages  
• Vehicle defects  
• Financing disputes  
• Transaction delays  
• Third-party service failures  

Total liability shall not exceed the service fee paid to the Company (if applicable).


12. Indemnification

You agree to indemnify and hold harmless VVendu Technology Solutions Private Limited, its directors, employees, and affiliates from any claims arising from:

• Misuse of the Platform  
• Fraudulent conduct  
• Violation of applicable laws  
• Breach of these Terms  


13. Intellectual Property

All content on the Platform including:

• Logos  
• Text  
• Software  
• Design  
• Workflow systems  

Are owned by or licensed to the Company and may not be reproduced without permission.


14. Suspension & Termination

The Company may suspend or terminate access:

• For violation of Terms  
• For regulatory compliance  
• For operational reasons  

Without prior notice in case of fraud.


15. Data Protection

Use of the Platform is also governed by our Privacy Policy.


16. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts located in:

Chennai, Tamil Nadu, India


17. Dispute Resolution

In case of disputes, parties agree to attempt amicable resolution first.

If unresolved, disputes may be referred to arbitration under the Arbitration and Conciliation Act, 1996, with seat in Chennai.


18. Modification of Terms

The Company reserves the right to modify these Terms at any time. Updated Terms will be published on the Platform.

Continued use constitutes acceptance of revised Terms.


19. Contact Information

VVendu Technology Solutions Private Limited

Registered Address:  
37, TT Krishnamachari Road  
CIT Colony, Alwarpet  
Teynampet, Chennai - 600018

Email: support@vvendu.com  
Phone: +91 93848 12513